Current Technical Strengths
Linux, FreeBSD, FreeBSD jails, pfSense, OpenBSD, Apache, TCP/IP networking, SSH/SCP, shell scripting, open-source systems, self-hosted infrastructure, documentation systems, office productivity tools, and business systems support.
Operations & Service Delivery
ITIL-based operational concepts, incident response, escalation coordination, vendor support, change-aware operations, workflow improvement, business continuity, documentation, and cross-functional communication.
Compliance & Reliability Background
Experience working in environments aligned with ISO 27001/20000-1, SAS70/SSAE16, PCI, and NERC requirements, with emphasis on uptime, procedural discipline, documentation, access control, audit readiness, and operational risk reduction.
Previously Used Enterprise Tools & Platforms
Solaris, AIX, Oracle, WebObjects, VMware, VirtualBox, Remedy / BMC Helix ITSM lineage, ServiceNow, Netcool, Zenoss, Nagios, Foreseer / DataTrax, HP-UX, AS/400, VMS, NetWare, and mixed enterprise recovery environments.